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The seller offers worldwide delivery.
The cost of delivery is calculated individually when ordering on the website based on size, region, amount of purchase, customs duties, etc.
The online store uses third party delivery services who are responsible for the delivery.
The order can be delivered to the buyer or to a third party identified in the order as the recipient (hereafter in this section, the buyer and the third party are referred to as the "recipient").
If the recipient cannot receive the order, the order may be given to a person who can provide information about the order and pay any customs fees which may be required.
Upon delivery of the order, the courier has the right to demand the documents proving the identity of the recipient in order to prevent cases of fraud.
At the time of acceptance of the goods, the recipient must inspect the goods and make sure that the delivery contains the items ordered in good condition, and also check the integrity of the packaging. The risk of loss or damage of the goods passes to the buyer once the goods are given to the buyer and when signing the documents confirming the receipt of the goods.
All orders are sent using DDU (DELIVERY DUTIES UNPAID) terms and are subject to customs fees, import duties and taxes, in accordance with the laws of the country specified by the buyer for delivery. Customs fees, import duties and taxes of the recipient country are the sole responsibility of the recipient and not reimbursed by the seller.
Upon receipt of the order, the recipient must verify the integrity of the outer packaging of the parcel and the absence of mechanical damage. If defects are discovered, it is required to open and inspect the goods, and to record all damage in a damage report with the courier. After inspection the buyer has the right to refuse the parcel.
The return of goods of good quality is possible if they are not used, and accompanied by the receipt or other proof of purchase from this seller.
If the recipient returns the goods, the seller will refund the purchase price, excluding the seller’s delivery expenses, within 14 days of the receipt of the goods. To return the goods, the buyer should deliver the goods to the seller in any convenient way.
In case the refund of the amount paid by the buyer for the goods, carried out simultaneously with the return of the Goods by the Buyer, refund the specified amount is made by the seller with the consent of the Buyer by transferring the corresponding amount to the Bank or other account of the buyer designated by the buyer.
To return the Goods the buyer should write an e-mail to sales@dustst.com or use the address in the contact section of our site with the reason for return. Dust st will provide a return address or you can return the goods to the address from which they were sent.